Frequently Asked Questions

It’s always good to do as much research as possible before taking out a loan, so we’ve compiled some of the most frequently asked questions in order to help you out. If you haven’t found the information you need already, check out these questions and answers.
How does work? is a broker, not a lender, and works with an exclusive range of lenders in return for a commission fee. We don’t directly offer loans. We allow customers to access our network of UK short term and installment lenders through our online form. We match customers with lenders in our network.

Do you use direct payday lenders?

We work with a network of lenders within the UK. If you’re successful with your application, you may be connected to a lender. You will then deal directly with them and not with

How much can I borrow?

The lenders in the network can lend amounts ranging from £100 to £2500. Please note that not every lender will be able to lend the maximum amount, and depending on your application, you might not be offered as much as you want to borrow.

How long does it take to apply for a loan and receive funds?

The online application takes a few minutes to complete. will then run your application through our network of lenders in an attempt to match you with a qualified lender. This process takes minutes. If your application is accepted, you will be forwarded to the lender’s completion page so that you can sign for your loan electronically.

How will I receive the funds?

Your funds will be transferred electronically into your bank account via electronic transfer.

What is the eligibility criteria?

The eligibility criteria varies by lender. There are, however, standard criteria requirements that you will be expected to meet in order to apply. This includes the fact that you must be aged 18 years or older, live in the UK, have an active bank account into which you can receive direct debits and have a regular source of income.

Why do you require my personal information?

We require your personal information in order to present your application to our lenders so they can assist you by providing you a loan. Please refer to our Privacy Policy for more details about how we use your personal information.

Will you check my credit score? does not run any credit checks; however, we are a matching service and the lender we match you with may do so as part of the application process.

What should I do if I have problems repaying the loan?

If you have any issues repaying your loan, please contact your lender directly. They will be able to discuss repayment options with you. If you have more serious concerns about managing your money, you may contact Money Advice Service ( Money Advice Service offers free advice to those who need to manage their money more effectively.

Representative 1192% APR (variable).
Rates from 48.9% APR to max 1304% APR. Minimum Loan Length is 1 month. Maximum Loan Length is 18 months. Representative Example: £250 borrowed for 3 months. Total amount repayable is £411.63 in 3 monthly instalments of £137.21. Interest charged is £161.63, annual interest rate of 292% (fixed).
WARNING: Late repayment can cause you serious money problems. For help, go to is a broker, not a lender, and does not make credit decisions.